Between calls, I sit and quietly meditate about the people, energies, and circumstances surrounding the next reading. Then during the reading, I use tarot cards to help interpret what's coming through my psychic channel. My phone readings with clients tends to be the clearest because I don't know the people personally and have no preconceptions to filter out. I find that every reading has a unique and specific answer even for common questions such as those related to relationships and career.
I've been giving psychic readings over the phone and in person for thirty years-- I've had booths at public markets and fairs in the past along with extensive experience with phone readings for friends, acquaintances, and clients.