FAQ for Psychics

General Information & Questions

I'm having problems logging in.

Check again to make sure you entered the specific email address you gave us for your account, and your password. If you are still having problems, please contact us via our contact us page

What if I forgot my password/username?

Please visit the forgot password page for our automated password/username lookup form. You can also contact via our contact us page.

What if a client asked me about my personal contact information?

Please contact us as soon as possible, and we will take immediate action.

How much experience do I need?

We like for our psychics to have experience giving readings to people before submitting an application. However, there have been times when a natural born but inexperienced psychic has contacted us and we have worked with them to develop their reading skills and style.

I am not in the United States or Canada, can I still work for PsychicOz?

Yes. PsychicOz accepts all psychics around the world. As long as you can pass the tests and verifications and you can speak English.

What are the benefits of working as an online psychic for PsychicOz?

At PsychicOz we will do our best to make you successful! Here's a list of the benefits of joining the PsychicOz family:

  • No membership fees! Joining PsychicOz.com is absolutely free! 
  • Partnering with us allows you to be a member of an elite group of psychics who have a lifelong dedication to helping people make positive changes in their lives.
  • Work from anywhere in the world - You can work from the comfort of your own home, office or even your favorite cafe' using our free, innovative tools.
  • Set your own schedule - You can set your own hours and work on your own time!
  • Enhance your online psychic career
  • 24/7 service and support to assist you with technical questions.

What is Online Status?

The Online Status is indicated by a small green circle next to your username, which let's clients know that you is currently logged in to PsychicOz's website. It is beneficial to stay online on our website, because we display our online psychics on top of search results. See picture below:

 

 

Please Note: You must be available for phone readings and be logged into your PsychicOz account to keep your online status.

In order to change your status to Online, you need to logged in and go to your status menu. See picture below:

 

How do you promote me?

Our website search capabilities allow customers to narrow the focus of psychics who are right for them. We keep the number of areas a psychic can specialize in to a minimum so a more targeted list of psychics is shown. We promote our psychics on all high authority websites like google, Facebook, YouTube, Bing, Twitter and many more. We have the best online reviews among other psychic websites.

How do I share my psychic gifts through PsychicOz?

At PsychicOz, we are pleased to offer our gifted psychics the tools they need to fully capitalize on our ever-growing customer base. The psychics can share their talents and make money through our email and phone reading services.

How do I protect my identity? How much information should I give out to users?

Protect your psychic/personal information at all times. Should you receive a message asking for your studio/personal information (User ID, Passwords, Identification numbers, email address, permanent address, etc.), DO NOT respond. These are fraudulent emails and are NOT from PsychicOz Inc. If you are redirected to a page that is not one of the PsychicOz site, DO NOT enter your psychic/personal information. Instead, report the message immediately using our contact us form.

What if a member repeatedly asks me for personal information?

Do NOT, under any circumstances, give out your personal information. Please report this client using ouc contact us form.

Will my real name be displayed on my profile?

No, your username will be displayed on your profile.

Can I change my username?

Yes, you need to contact us and we will let you know if we can change it.

Setting up Your Psychic Profile

What kind of setup do I need to get started on PsychicOz?

You need your regular computer and access to internet to answer to your email readings and a phone (landline or cell) for the phone readings. No special technical requirements are needed.

Do I need to have a skype or camera when doing a phone reading?

No, you don’t need to have a skype or camera. The calls will simply be over the phone (landline or mobile).

Do I need a photo?

Yes. We’ve found that a real photo has a huge impact on your ability to reach new customers. In fact, it is almost as important as the sound of your voice in making the initial connection.

Do you have required minimum hours to keep my account active?

We ask that you have a minimum of 8 and a maximum of 60 hours/week according to the schedule you set, although we recommend starting with 15-20 hours/week for best results in building a loyal client base.

How to Verify Your Email?

Please follow the steps below:

 

When I click the link to confirm my account, it lands on a page stating 'Link Is No Longer Valid'. What should I do?

You only have 48 hours to confirm your account. If you clicked the link after 48 hours then it will say the 'Link Is No Longer Valid' and you need to contact support.

How to upload your Bio Photo?

Log In using your username/email and password. And follow the steps below:

 

 

How to Manage Your Schedule?

Please follow the steps below:

 

Where do I see my Earnings?

Please see picture below:

Please note: We follow UTC time zone for all your earnings statements.

 

How do I create my audio profile?

Just login to your account, then go to "Edit My Biography" page and follow these steps:

 

 

Once, you are done and your profile is approved, you can see your audio profile on your profile page. Please see picture below:

 

*** If you don't have an audio profile file, please use online service like https://www.speakpipe.com/voice-recorder or https://online-voice-recorder.com/. They are all Free!

***Please note that you are not allowed to share any of your contact details (like phone number, email, social profile or your own website).

How do I setup my account to receive only email reading requests (no readings by phone)?

Login to your Psychic profile, click on Status and than click on edit the "Service Settings". You will reach a page where you can turn off either the email readings (if you want to provide only phone readings) or to turn off the phone readings (if you want to provide just email readings). This feature is ideal if you need to take time off for more than a couple of days. You can turn on/off the services you provided at anytime you want.

Connecting with Clients by Phone

Do I have to be logged in to a system during my phone reading schedule?

No, you don’t have to be logged in to your computer. Just ensure that your phone line is available.

How will I know when a PsychicOz client is calling me for a reading?

When a client will be calling you, you will see USA phone number 1-855-212-8170 on your call display. We highly recommend adding this number to your contacts and save it as PsychicOz contact number.

 

Will you display my phone number to a client?

No. Clients will not be able to see your personal phone number. We respect your privacy.

Does every phone reading start with 3 free minutes for a client?

No, only new clients will get 3 free minutes and these 3 minutes willl be given to them only once. It helps our psychics to make a client interested in the psychic services and explain everything with no rush.

What happens if client's funds run out during my phone reading?

In this case, the phone reading will be ended automatically by the system, but before you will hear 3 short bips that will tell everybody that there is only 1 minute left before the call will be ended.

Who pays for the phone calls?

Our phone system covers the phone call rates. You will receive only incoming calls from our toll free number which usually are free of charge calls with almost any phone plan.

If I am not able to answer the call, will the client be able to leave a voicemail?

No, due to privacy concerns the client cannot leave a voice mail.

Connecting with Clients by Email and Messages

How can I use contact client feature for an email reading ordered by client?

This feature allows you to clarify any information that you need before you reply to an email reading. You should not give an email reading thru contact client. Please use the “Reply” button to reply to your email reading (See screenshot below).

 

If you no longer have the “Reply” button (See screenshot below), it means that the time given to reply to an email reading has lapsed.(within 48 hours)

 

How do I connect with a client?

Only the client can initiate the conversation with a psychic. A client can contact a psychic either by phone or by email depending on psychic's readings settings and client's preferences.

After a client will buy an email reading or will have a paid phone reading with a psychic then this psychic can contact a client in the following way:

 

 

 

 

***Please note: it is not allowed to give up any of your own personal contact information with this feature.

Will you display my personal email address to a client?

No. Clients will not be able to see your personal email address. We respect your privacy.

How soon should I reply to an email reading?

Please try to reply within 24 hours.

Psychics Payment Questions

When will I get paid?

Everything what you earn in the past month you will receive on the 1st week of the following month.

How much will I get paid?

Our compensation program is comprised of a guaranteed base rate for talk time and email reading requests you will answer.

Do I get paid if I reply to their additional questions related to the reading?

No. You need to ask the client to create another email reading request so you will get paid per 1-2 questions they ask. Or request the client to initiate a phone reading with you.

Can I get my pay thru direct deposit or cheque?

As of the moment, we only have paypal as our payment option because it is fast, safe and reliable.

Other

What is PsychicOz?

PsychicOz is an easy, convenient way for psychics to share their natural abilities, assist clients in their spiritual journey and earn money.

How old do I have to be to apply for a psychic job on your website?

You must be 18 years of age or older.

Does PsychicOz provide secure and reliable service?

PsychicOz is a 100% secure website. We use the latest technology to ensure your personal information and privacy is always protected.

Are psychics on the site considered employees of PsychicOz?

PsychicOz psychics are independent contractors, so you manage and set your own schedule. We ask that you have a minimum of 8 and a maximum of 60 hours/week according to the schedule you set, although we recommend starting with 15-20 hours/week for best results in building a loyal client base.

How do I cancel/delete my account?

This is not a subscription service, so there is no automatic billing that will occur. Your account will only be charged when you make a purchase. Otherwise, your account is available for you to use at your convenience. However, if you wish to cancel your account, please contact our Customer Service team.

I already deactivated my account, can I activate it again?

Yes, if you requested to just “deactivate” your account, we can still reactivate your profile but if you requested to “delete” your account, you will need to create a new account. You may use the same username and email.

Why am I not getting any phone/email readings?

  • Check if your phone/email reading is turned “ON” from the “Service Settings” page and see if you have placed the right schedule.
  • Check if your phone number is verified on "Basic Info" page.
  • Read your profile and see if it is encouraging to clients. Try to improve your profile by making a good biography and description. Make sure that the spellings and grammars are correct.
  • Double check your keywords under “Edit My Biography” and categories under “Set Tags”.
  • Read this article that will help you to get your first clients.

Can I work with other psychic sites?

Yes, as long as it doesn’t conflict with your schedule, and all PsychicOz clients pay thru PsychicOz.com.